I read a lot about g310r in this forum before buying it (and after) but i registered just now. I bought my g310r (my second bike, first one was ybr125) at the start of 2018 and waited 2 months to get my driver license ( my father rode my bike while that time
) it is a really a nice bike but with lots of problems
those problems were mostly because of vibration (sounds at passenger pegs, mirrors and dash board...) or cold start (sometimes doesn't start until 3-4 trys) but today;
I was at holiday for 1 month and nobody ride my bike while that time. This morning i decided to go to my BMW dealer for 20.000 km service (bike was at 19.200 km). I cleaned the bike, cleaned and oiled the chain. I was ready to go, i get on my bike prepared everything and when i pressed to the starter button nothing happened. I heard that sound you hear when you turn on the key (probably fuel pump) so i decided to push start the bike. After first try bike started, but after 2 minutes i accidently put the side stand down to wear my helmet and bike stopped. After that i decided to test if anything changed so i pressed to the starter button. Again it didn't work (didn't heard the starter motor, nothing. just a little icon lighting for 0.5 second. I don't remember which one). I pushed start the bike again.
When i talk with the dealer about it they told me the battery is dead and they couldn't recharge it. They told me i have to change it. I asked them if they would be able to change it under warranity. They told me they contacted with BMW Germany to ask about it but Germany will probably answer tomorrow. Leaved my bike at the dealer and returned home with bus (took me 1.5 hours).
How did i ride my bike with a dead battery that they didn't be able to recharge (I assume the alternator can't charge neither) ? What can be the reason? As far as i know the life of these batteries are for 4-5 years or is it normal ? Can there be another problem about any other part related to battery? (Dealer didn't gave me much info, they just told me they couldn't recharge the battery and they need to change it)
I am from Turkey and sorry if i have any spelling mistake