New frame required
Both of our BMWG 3 10 GS bikes were returned to our local dealer recently for their side stand rectification, the older of the two bikes, which was the first one in the UK, it was checked and found to be okay so they just fitted the strengthening brace. We have had a problem with the electric starter that was not engaging sometimes and when they checked it be was a couple of chipped teeth on the idler gear.
This was replaced under warranty, I must stress that this bike has not had an easy life as it is our test mule and has been used mainly for off road work and even a couple of enduros, which has involved a lot of stalling and restarting of the engine in extreme conditions so it's not such a big surprise.
The second of our bikes was checked and found to have a crack in the frame where the bracket for the side stand is welded to the frame, They have ordered a new frame for the bike which should be here in about two weeks and they expect the work to take a few days.
I must say the customer services department have dealt with this promptly and correctly, even though the older of the bikes shows much wear and tear from off-road use in it short life.
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Last edited by ktmmitch; 11-16-2018 at 11:24 AM.