I reached a dead end. Contacted BMW USA via email and was politely referred back to a retail dealer to get details on how to reset the service reminder. I had already talked to a dealer and he had asked me to contact BMW corporate because he only knew of the procedure with the BMW diagnostic device. This apparently means that the only way to reset the service reminder is to take it to the dealer. I am disappointed
with this situation, but apparently there is nothing that I can do about it. As a former mechanic, I am accustomed to doing all my own maintenance on cars as well as my motorcycles unless it is paid for under warranty. To me, it seems that the service reminder is for the owner, not the manufacturer.! I am not sure where to go with this. I could try to get in touch with Edgar Heinrich in Germany, but quite likely he would tell me the same. For now, I will just ignore the service reminder and keep exact records of my maintenance activities.
Perhaps this is why they will not provide the center stand...they do not want the owner doing routine chain maintenance when the dealer could profit from the service. I just am not sure.
If I had enough disposable cash to buy a 1200S, I suspect that I would not be complaining about having the dealer carry out maintenance, but I am retired on fixed income which is why I bought a less expensive machine.
As this is the first move for BMW into the low cost market segment since the late 1940's, I think that they should be aware that a lot of G310 owners are here because we do not have great gobs of money to hand over to BMW mechanics for routine maintenance and they should make adjustments to their traditional demands to get the machine serviced at expensive BMW service outlets for routine service activities such as oil and filter changes.